Online payment portal
An easy, secure online merchant portal for you and your team. Process payments, see payment history and run reports, and manage your financials with a real-time dashboard.
TravelPay for travel agents
The easy and secure way to collect customer card and bank payments.
TravelPay is a secure online payment portal built for travel agents. Process, manage and settle customer payments faster, by card or bank.
No set-up feeNo lock-in contractsPCI DSS compliantAustralian support team
Recognised across the travel industry
What is TravelPay
What is TravelPay?
TravelPay gives your agency three ways to take payments securely: a portal for your team, a payment link for your customers, and integrations with the systems you already use.
Customer payment link
Your own branded payment link, so clients can pay you online 24/7. Accept card and bank payments hassle-free and securely.
See all ways to pay →System and website API integration
TravelPay integrates with leading travel software systems to make payments easy and secure. Ask us about integrating with your system.
Integrations →Why choose TravelPay
Why choose TravelPay?
No set-up feeNo set-up fee, no lock-in contracts and no monthly fees or charges.
Every way to payGive your customers the flexibility to pay any way they like, with ease.
Pay with PointsOffer American Express Pay with Points to attract American Express Card Members to your agency.
Competitive merchant feesCompetitive merchant fees for travel agents.
Earn Qantas PointsEarn Qantas Points for your business when your customers pay you by card.*
Reporting and reconciliationIn-depth analysis and reconciliation reporting, great for corporate accounts.
SecureDetails are fully encrypted and payments are processed securely on a PCI DSS compliant system.
Australian supportAn Australia-based customer service team.
Start using TravelPay
Start using TravelPay in four steps.
From first call to funds in your account, our team sets you up and trains you.
Get started
Get in touch and we'll help get you set up.
Set up TravelPay
Once your application is approved, you get access to your TravelPay account. We provide training, then you're ready to accept payments from your customers.
Process payments
Start accepting all payments with TravelPay, and earn Qantas Points when you receive eligible card payments.*
Receive funds and reconcile
Funds arrive in your nominated bank account within 1 to 2 business days, as a bulk payment with a reconciliation report.
Used by agents across Australia, including
Cruise1stCruiseAwayCTPartnersExpress Travel GroupitravelTravel AssociatesTravellers ChoiceEnvoyageATAC
TravelPay
A secure online card payment portal for the travel industry.
TravelPay offers a variety of card and bank payment solutions to travel agents, from branded payment links to API website integrations.
From our agents
Don’t just take it from us.
“Since joining TravelPay, our business has experienced seamless, hassle-free payment processing, and the ability to earn Qantas Points on every transaction has been a fantastic bonus. The integration was smooth with no setup costs, and the variety of payment options such as Apple Pay and Google Pay, as well as the use of American Express points, has significantly enhanced our customer experience. It’s a perfect blend of innovation and practicality, and we’re excited about the value it continues to bring to our agency. TravelPay stands out as a reliable and innovative partner, and we enjoy doing business with them.”
“After many years of merchant facilities through ‘the big banks’, working with TravelPay has been a very positive experience for our business. Their seamless integration with our Tramada software has made receiving, processing, and reporting card payments incredibly easy and efficient. Being able to offer clients a payment facility any time of the day from the comfort of their home, as well as allowing American Express cardholders the ability to pay with Membership Rewards which no one else in the market offers, have provided our customers with flexibility and convenience. Overall, TravelPay’s innovative payment solutions keep driving customer satisfaction and adding new revenue streams for our business. Their team have always been on hand to help with any support or feedback enquiries over the many years we have been using TravelPay. We look forward to a continued and successful growing partnership.”
Contact us
Ready for take-off?
Tell us about your agency or supply business and our Mascot-based team will help you get set up with TravelPay or TravelPay B2B.
Office
Mascot, Sydney
Phone(02) 9556 7580
Monday to Friday, 9am to 5pm Sydney time
*Important information
A business must be a Qantas Business Rewards Member to earn Qantas Points for business. A one-off join fee of $89.50 including GST normally applies, however this will be waived for TravelPay agents. Membership and Qantas Points are subject to the Qantas Business Rewards Terms and Conditions. Qantas Points for business are offered under the TravelPay Merchant Terms and Conditions. TravelPay agents earn 1 Qantas Point for every $50 of customer payments made by customers using VISA, Mastercard or American Express that are transacted using eligible TravelPay payment solutions. All offers exclude failed or refunded payments and may not be available to businesses on enterprise or special pricing plans. Qantas Points will be credited to the Members’ Business Rewards account 90 days in arrears following the eligible spend. Any claims in relation to Qantas Points under this offer must be made directly to TravelPay by emailing info@travelpay.com.au. Travel agents must ensure that the ABN registered with Qantas Business Rewards is the same ABN used on their TravelPay portal in order to earn Qantas Points.